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Report an electric problem

This service request covers issues including tree branches near power lines, damaged power poles/boxes/lines, and flickering lights, among others.

Please note that while we strive to address all requests promptly, they are not actioned immediately. In case of an emergent request contact 311 directly for immediate assistance.

If your specific request is not listed below or you're unsure about submitting it online, don't worry. Simply contact 311 via chat or phone during regular business hours (Monday through Friday, 8:00 am to 4:30 pm), and we will provide the necessary guidance and support.

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Privacy Policy

Personal information is being collected under the authority of Section 33(c) of the Freedom of Information and Protection of Privacy Act and will be used for the purpose of processing your request. If you have any questions regarding the collection or use of your personal information, please contact the City of Lethbridge FOIP Coordinator by calling 311 or 403-320-3111.

The City of Lethbridge does not respond to submissions that are anonymous, malicious or contain inappropriate or profane language. Such submissions will be discarded.


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